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WEST'S DIY Loyalty Points Scheme


When you register with us you will automatically be signed up for The WEST'S DIY Loyalty Points Scheme.


Every time you purchase from us we will give you WEST'S DIY Loyalty Points which you can save up and use towards your next purchase from our website.

WEST'S DIY Loyalty Points Scheme

Terms and Conditions

1.    The WEST'S DIY Loyalty Points Scheme, cards, coupons, vouchers and points, in whatever form, are issued by and remain the property of WEST'S DIY LIMITED which may, at any time, terminate the scheme or alter or amend the conditions of operation of the scheme.

2.     The WEST'S DIY Loyalty Points Scheme and card, in whatever form, is not transferable, cannot be copied and can only be used by the member who is named and registered for the Scheme, card, coupons and vouchers.


3.    The WEST'S DIY Loyalty Points Scheme, accounts, cards, coupons, points and vouchers cannot be transferred, bought, sold or in any way traded. 

4.     Members can choose to leave the scheme at any time. By leaving the scheme members forfeit the right to any points or vouchers already accrued or issued. 

5.     Members may inherit the points or vouchers of a family member who has died by providing a written request informing us of the membership details of the deceased. 

6.     Members may be required to quote their loyalty points number to collect points on purchases made through any phone or online transaction. 

7.     WEST'S DIY LIMITED is entitled to remove loyalty points at any time if products are returned for any reason and a full or partial refund of the purchase price is given. This also applies to the exchange of products, unless the exchange is for products with an equivalent points value. 

8.     Points have no value until used against a purchase on our website or over the phone by the loyalty card holder. The current conversion value of points is one point equals two pence. 

9.     WEST'S DIY Loyalty Points are valid for 3 years from date of issue beyond which they cannot be used or reissued. Vouchers that are lost or mislaid may be reissued with the original expiry date, providing they have not previously been redeemed. Additional terms and conditions may be found on the back of the vouchers.

10.   Members can earn a maximum of 20,000 points in any one collection period. 

11.  Vouchers are the property of WEST'S DIY LIMITED and have no cash value. They are not for resale / publication and  are valid in the UK only. Defaced / copied vouchers will not be accepted. Valid for use only by the recipient. 

12.  WEST'S DIY Loyalty Points awarded at the time of the transaction or vouchers already issued may be removed or cancelled if WEST'S DIY LIMITED determines that the points were collected in breach of these terms and conditions or were awarded in error.

13.  WEST'S DIY LIMITED is under no obligation to award WEST'S DIY Loyalty Points for any reason outside of qualifying transactions.

14.  The promoter of the WEST'S DIY Loyalty Points Scheme is WEST'S DIY LIMITED, 10 Apple Tree Mews, Kippax, Leeds, West Yorkshire LS25 7SE.